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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Bochem products

The group "New Technologies" offers for review the products of the plant Bochem: laboratory equipment, fasteners, retort clamps, metal structures, gas burners, laboratory containers, chemical glasses, cuvettes, pharmaceutical spoons, test tube stands, transport trolleys, wire products, 18/10 stainless steel furniture, agitators, tweezers, pliers, shovels, spatulas, knives, scissors
  • Laboratory equipment Bochem
    Laboratory equipment
    50xx, 51xx, etc.
  • Fasteners Bochem
    Fasteners
    53xx, 56xx, etc.
  • Retort clamps Bochem
    Retort clamps
    B08xx, 55xx, etc.
  • Metal structures Bochem
    Metal structures
    150, 16xx, etc.
  • Gas burners Bochem
    Gas burners
    TECLU et al.
  • Lifting tables Bochem
    Lifting tables
    LIFT 240, MAXI, etc.
  • Laboratory containers Bochem
    Laboratory containers
    83xx, 84xx, etc.
  • Chemical glasses Bochem
    Chemical glasses
    85xx, 89xx, etc.
  • Cuvettes Bochem
    Cuvettes
    80xx, 89xx, etc.
  • Pharmaceutical Spoons Bochem
    Pharmaceutical Spoons
    36xx, 82xx, etc.
  • Test Tube stands Bochem
    Test Tube stands
    82xx, 101xx, etc.
  • Transportation trolleys Bochem
    Transportation trolleys
    173xx, 114xx, etc.
  • Stainless steel furniture 18/10 Bochem
    Stainless steel furniture 18/10
    113xx, 119xx, etc.
  • Stirrers Bochem
    Stirrers
    RS 9000, R9000, etc.
  • Tweezers Bochem
    Tweezers
    100xx, 180xx, etc.
  • Laboratory Pliers Bochem
    Laboratory Pliers
    20xx, 21xx, etc.
  • Laboratory shovels and spatulas Bochem
    Laboratory shovels and spatulas
    360xx, 349xx, etc.
  • Knives and scissors Bochem
    Knives and scissors
    402xx, 407xx, etc.
  • Additional accessories Bochem
    Additional accessories
    122xx, 890xx, etc.
  • Wire products Bochem
    Wire products
    177xx and others .

NEW TECHNOLOGIES GROUP

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